Is your Kodi not working? Even though Kodi is a highly stable application, problems may happen at times (just like with any software). This is where you need a trustworthy guide written by Kodi experts – and we’re pleased to say that you’ve come to the right place. We’ve created this comprehensive Kodi Troubleshooting Guide in an effort to provide easy solutions to a wide range of Kodi problems.
We’ve used this article to provide a comprehensive overview of common Kodi-related problems. With this said, here’s a list of jump links that will take you to the best solution to the problem you’re experiencing:
Without any further ado, let’s jump to what truly want to know. Here’s how to fix common Kodi-related technical problems.
1. Kodi Won’t Start (Crashes on Startup)
We’ve prepared two common solutions for this problem, which luckily doesn’t happen too often. Here’s what to do when Kodi crashes on startup and won’t launch.
Download the Latest Visual C++ Redistributable
If you have a brand new Windows 10 PC, or if you’ve recently done a fresh installation of Windows, Kodi can sometimes fail to launch. Instead, it crashes on startup without giving you an error message. Here’s an easy fix for this problem.
In many cases, installing the latest Visual C++ Redistributable can solve this issue. In fact, Kodi should check for any missing files on your system during the installation – but this doesn’t always happen. So, go to Microsoft’s website and download the latest update.
Update Kodi to The Latest Available Version
With each new update, Kodi receives plenty of bug fixes. So, here’s how to update Kodi to the latest available version.
In case you need a more detailed guide with some extra information, we have a dedicated article on how to update Kodi.
2. Kodi Keeps Freezing, Pausing, and Crashing Frequently
There are several possible reasons why Kodi might be misbehaving. So, here’s what to do when Kodi keeps freezing when launched, or if it crashes constantly.
Clear Kodi Cache
In many instances, clearing the cache of Kodi has the potential to resolve plenty of issues. Please use the provided link to get our in-depth guide on how this procedure is done.
In case you’re experiencing issues with certain addons, such as Exodus or Covenant, you should know that these addons come with dedicated maintenance tools. So, here’s how to clear cache on Exodus (which applies to some other addons as well).
Disable Hardware Acceleration
A number of playback issues can be resolved by disabling hardware acceleration from within Kodi’s interface. This problem is more present on Android devices, which is why we strongly recommend you to disable this option if you have any kind of Android-based device, including a range of TV set-top boxes.
Reset Kodi to Default Settings
Restoring Kodi to default settings is done via an addon called Indigo. This is a hugely powerful maintenance addon that you can use to resolve all kinds of Kodi-related issues. We strongly recommend you to keep Indigo installed on your system, as it will most definitely come in handy.
Here’s how to reset Kodi to default settings by using Indigo:
Update the ‘URL Resolver’ Addon
In many cases, faulty addons cause Kodi to reboot continuously. First, we suggest you disconnect from the Web. Then, open Kodi and delete any recently installed addons. However, you can also try to update Web scrapers (while connected to the Web, of course), and here’s how that is done:
3. Kodi Shows The ‘Failed to Install a Dependency’ Error
When installing addons, the last thing you want to see is the ‘Failed to Install a Dependency’ error. However, there’s plenty you can do to solve this problem.
In essence, you need to understand the cause of this problem first. Kodi addons rely on different types of addons to work. For example, we have Web scrapers that search the Web for media streaming links. If the scraper doesn’t work, the addon won’t work either.
Now, let’s talk about how to resolve this issue. You’ll find all you need to know in our article on resolving Kodi’s dependency-related issues.
4. Kodi Showing The ‘Unable to Create Application’ Error
In some cases, updating your Kodi to the latest available version can cause certain issues. The most common one is the ‘Unable to Create Application’ error which prevents Kodi from opening after updating the application. This most frequently happens on Windows PCs, so here’s the solution:
5. Kodi Can’t Connect to a Source
Every time you want to add an external source, you will need to add a URL. For example, this happens when you want to install an addon. If Kodi fails to open that URL, you will see a notification saying that it can’t connect to a source. So, here’s what to do:
6. Kodi Addon/Build Not Working
In case you can’t access any video streams after installing an addon or build, we suggest two options. Make sure to update your addon to the latest available version. If that doesn’t help, try using a VPN.
Update Your Kodi Addons
Once you launch Kodi, the application will try to search for new versions of add-ons. If there are pending updates, you can see them in the Add-ons section – under Kodi’s logo. You’ll recognize this icon as a circular arrow. tap on it to perform manual updates.
You also probably have a few of your favorite add-ons that you use on a daily basis. For us here at InstallKodiFirestick, these are Exodus, Covenant, and Incursion. Here’s how to update any of them.
- Open Kodi and Go to the Add-ons section;
- Now go to Video Add-ons where you’ll find the add-on you are looking for;
- Once you find it, right-click on its icon and pick ‘Information’;
- You will see an overview of the add-on. Click on the ‘Update’ button to manually check for a newer version.
Make sure to occasionally check for new updates. We understand that this can be tiresome if you have dozens of installed add-ons. However, make sure to keep your frequently used add-ons updated at all times. And finally, here’s how to uninstall addons that you no longer use.
Use a VPN to Unblock Kodi’s Video Streams
In many cases, fixes for Kodi-related problems might be out of your reach. That’s because Kodi is often associated with piracy, which forces certain ISPs (Internet Service Providers) to block or throttle Kodi-related traffic. In turn, this often produces problems with buffering, which makes streaming video files close to impossible.
The most reliable way to fix this issue is by using a VPN application. These are quite technical yet easy-to-use solutions that encrypt your Web traffic. By being encrypted, your traffic can’t be throttled by anyone, including your ISP, which is how VPNs work.
Since VPNs are subscription-based, you need to do your research on which one to use. A good place to start is our overview of the best VPN for Kodi. In fact, we always recommend our readers to buy the ExpressVPN subscription, is just because, it is the best VPN overall. Once you’re ready to make your pick and start using it, you’ll want to read our guide on how to install a VPN on Kodi.
7. Kodi Addon/Build Search Not Working
In many instances, Kodi isn’t able to search for files is the date and time are incorrectly set. This also causes problems within individual addons, especially those that list entries based on dates. Therefore, to resolve this problem, you need to check your device. This can be a computer, a media streaming device, or a TV set-top box. Double-check if the date and time are set properly.
If you’re just upgraded to a major new Kodi version, there’s also a chance that you’re using obsolete addons. It might take a few months until developers update their software creations and made them fully compatible with new Kodi versions.
8. Kodi Can’t Delete an Addon
In some cases, Kodi will present a series of errors that prevent you from uninstalling addons. So, here’s what you need to do.
Delete Kodi Addons – The Right Way!
At times, faulty addons or builds can force your Kodi to crash. When that happens, you need to remove recently installed addons. There are different ways you can do this, with the easiest one being from within Kodi’s interface. For more information about this, here’s our article on how to delete Kodi addons.
Delete Kodi’s ‘Addons27.db’ Database File
If you’re experiencing problems related to Kodi’s black screen or blank screen issues – you can resolve these by deleting a file named ‘Addons27.db’. It’s also important to note that this issue usually happens when updating Kodi to a major new version.
The solution is to delete a file called ‘Addons27.db’ which contains cached information about your installed addons. You won’t remove any addons this way, as the file will be automatically generated the next time you launch Kodi. So, here’s how to find and delete this file:
Once you open the ‘Database’ folder, simply delete the ‘Addons27.db’. There’s no need to restart your device, just open Kodi. The file will be created from scratch, potentially resolving Kodi-related blank screen issues.
9. Kodi Repository Not Working
You need to know that Kodi addons 100% rely on remote servers. Even though they’re installed locally, they need a Web connection to work. If something happens to those servers, the addon will stop working all of the sudden.
In general, Kodi addons are quite unreliable, especially unofficial ones. They depend on their developers who spend quite a lot of time maintaining their addons. So, when you find a non-working addon or repository, we suggest you simply move to a new one. There are hundreds of addons on the Web, and we’re sure you’ll find an alternative.
10. Long Buffering When Playing a Video in Kodi
Here’s what to do if you’re experiencing playback issues with your Kodi. We’ve prepared several handy solutions for you.
Fine-Tune Kodi’s ‘AdvancedSettings’ File
In general, the more powerful computer (or device) you have, the better. Even though Kodi is a small application, you can allocate more resources to help the application run better. This is done via an XML file that you need to create and place within your User Data folder. We’ll tell you how to create that file, where to place it and how to make Kodi more powerful.
The first step is to create a new file with the XML extension that needs to be placed in your User Data folder. Here’s how to find your User Data on different operating systems:
Once you’ve found the directory, create a new file and name it ‘advancedsettings.xml’. This can be done by creating a new text file and making sure you are using the XML extension.
Using the below-placed image, you can see the final look of the Advanced Settings file. Please note that the blue-colored text must be placed as you see on the image. The white text presents variations you can use, depending on your device’s specification. The green-colored texts are explanations for what each of the available commands can do.
To help you understand what each of the commands is used for, we’ll take a closer look at every one of them:
Once you’ve entered the new values, save your file. Once again, make sure the file has the XML extension. That’s all you need to know. Kodi will do the rest.
Important note: Make sure that every symbol is properly entered. Take a close look at the image above and make sure every command has its start and end. For example: <memorysize> and </memorysize>. You will see that every command needs to be closed in order for Kodi to recognize this file. In case you mess something up, you can delete this file and Kodi will return to its original state.
Take Advantage of Real-Debrid
Long-time Kodi users are well-aware of an amazing tool called Real-Debrid. This service is used to help Kodi users deal with the uncertainty of streaming movies and TV shows using add-ons.
The truth is that Kodi’s addons act as repositories of links towards media files. When you start streaming a movie, for example, it isn’t served from a particular addon’s server. Instead, that addon is using a link found on the Web to help you stream that content. This is why you can often find broken links forcing you to search for alternatives.
Real-Debrid solves this issue by letting you download and stream media files as fast as your Internet connection allows. Even if a download gets interrupted, you can resume downloading the file at a later time. However, you need to know what add-ons support this service. So, check our article on how to configure Real Debrid on Kodi.
Please note that Real-Debrid is a premium-priced service. However, it’s quite affordable. If you depend on Kodi for all your media streaming needs, this service can be a wise investment.
11. Kodi Playback Issues Related to Zoom & Brightness
Playback issues related to incorrect colors are not common when it comes to Kodi. However, you might experience something strange at times. For example, videos can be too large or too small, which means that you’ve accidentally zoomed in or out. Here’s what you need to do:
12. Kodi Can’t Play 4K or HD Video Files
You’ve probably heard great things about 4K video addons for Kodi. However, playing 4K files requires you to have a capable machine running Kodi. This is why we recommend you to check whether your device is capable of playing 4K files.
You should also know that Kodi comes preloaded on a number of custom-made Android TV boxes. These are so-called ‘Kodi Boxes’ and they are usually quite affordable. In the majority of cases, these can play HD files (720p or 1080p). However, many of them are simply not capable of playing 4K files which leads to stuttering.
13. Black Screen When Playing Videos in Kodi
We’ve received reports of Kodi users experiencing a black screen when trying to play videos. Upon further investigation, we’ve discovered three possible solutions for this problem. And interestingly enough, we already wrote about those solutions – found in this article. Therefore, check out the following jump links:
We hope that our Kodi troubleshooting guide helped you solve your issues. If you know any other solution to any problem described in this article, please make sure to post a comment below.
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